18
Sustainability issue
Indicator
Performance
2009Target
2007
2008
2009 2009 Completion
GoodGovernance, Management and
Integrity
Number of regulatory incidents
0
0
0
0
Met
Number of ethical incidents
0
0
0
0
Met
Percentage of independent directors
89
89
89
89
Met
Level of GRI-based reporting
New Indicator
A
A
Met
Number of stakeholder groups assessing report
New Indicator
ProvidingCleaner Energy andOptimized
Byproducts
Export of LeanGas (BCF)
135
701
728
716
Met
Condensate (MMbbls)
7.4
35.1
35.6 35.7
Met
Propane (Kt)
98
781
813
826 Not Met
Butane (Kt)
72
482
496
510 Not Met
Ethane (Kt)
125
1124
1296 1176 Not Met
Sulphur (Kt)
8
232
252
250
Met
MeetingCustomer Expectations
Number of unplanned supply disruptions to customers
0
0
1
0
Not Met
Customer satisfaction index
New Indicator
EnsuringEfficient Operations
TRFDowntime (hours)
NR*
0
0
0
Met
Availability of facilities due tononoperational shortfalls (%)
NR
NR 99.56 100 Not Met
Ratio of corrective to preventativemaintenance - Ras Laffan
NR
0.9
1.42
1.0
Not Met
Correctivemaintenance as a percentageof total - Taweelah
NR 19.80 25.67 <55
Met
CreatingEconomicOpportunity
Net sales revenues (US$000s)
123,182 662,726 726,358 NT *
NA *
Amount paid to human resources (US$000s)
22,214 33,419 36,861 NT
NA
Amount spent on local contracting (US$000s)
New Indicator
MinimizingEnvironmental Impacts
Flaring – total volume flared (MMscf)
25,806 15,288 8,648 2,184 Not Met
OnshoreFlaring - percentage of availablegas for sale
19
2.1
1.1
0.3
Not Met
NOx emissions (tons)
903
3,246 3,072 NT
NA
SOx emissions (tons)
11
33
31
NT
NA
CO
2
equivalent GHGemissions (Kt)
2,228.3 3.688.3 3,362.1 NT
NA
CommunityEngagement andOptimizing
Social Impacts
Number of local community engagements**
7
20
17
NT
NA
Percentage of pre-tax profit invested in community
1.05
0.85
1.2
1.0
Met
BeingEmployer of Choice
PercentageEmiratization
37
37
40
45
Not Met
PercentageQatarization
12
18
22
25
Not Met
Percentage of Female - Employees
12
11
12.5
NT
NA
-Management
0
3.6
4.4
NT
NA
Percentage unplanned turnover (% of workforce)
8
5
6
<8
Met
Percentage absenteeism
0
0
0
0
Met
Employee satisfaction index (%)***
NR
72
NR NT
NA
Employee satisfactionwithquality of engagement with
management***
NR
72
NR NT
NA
Percentage employees havingperformance review
37
88
93
100 Not Met
Youth internships offered
28
30
23
NT
NA
EnsuringSafeOperations
Fatalities
0
0
0
0
Met
TRIREmployees
3.11
1.72
0.54
2
Met
TRIREmployees andContractors
0.92
1.38
1.77
2
Met
LTIREmployees
2.22
0.43
0
0.5
Met
LTIREmployees andContractors
0.36
0.55
0.88
0.5
Not Met
Contractor andSupplier Relations and
Practices
Number of reviews and checks for contractor compliance
NR
NR
NR NT
NA
* NR: Not Recorded; NT: NoTarget; NA: NotApplicable ** excludingenvironmental programs; *** survey only conducted every two years
SustainabilityPerformance
SustainabilityPerformanceSnapshot
DolphinEnergy backs up its commitments
to priority areaswith clear objectives and
performance tracking. Below is a summary
of performance. Details canbe found in the
relevant sections of this report.
